Returns & Exchanges at The Brocery Store
We want you to look your best, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If your fresh fit isn't quite right, we've made the exchange and refund process as seamless as your style.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all boutique tags remain securely attached.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.